Privacy Policy

Effective Date: July 2, 2026

At Genuine Testing (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our material testing and contract research services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, company name, email address, phone number, mailing address, and any information submitted through contact forms, quote requests, or project inquiries.

We may also collect technical information automatically when you visit our website, including your IP address, browser type, operating system, device information, pages visited, referring website, and the date and time of your visit. This information helps us improve our website and user experience.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and quote requests.
• Provide material testing and contract research services.
• Communicate regarding ongoing or future projects.
• Improve our website, services, and customer experience.
• Maintain internal records and project documentation.
• Send service updates or important notifications.
• Comply with applicable legal and regulatory obligations.

Confidentiality of Client Information

We understand that many projects involve proprietary materials, confidential research, and intellectual property. Genuine Testing treats all client information with strict confidentiality. Project data, testing results, and submitted materials are only accessed by authorized personnel and are not disclosed to third parties unless required by law or authorized by the client.

Where required, we are happy to execute Non-Disclosure Agreements (NDAs) before commencing projects.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior, and enhance user experience. Cookies do not generally identify you personally but help us understand how visitors interact with our website.

You may disable cookies through your browser settings; however, certain website features may not function correctly.

Third-Party Services

Our website may use trusted third-party services such as website analytics providers, email communication platforms, hosting providers, or security services. These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

Our website may also contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, maintain business records, resolve disputes, or comply with legal requirements.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where legally applicable.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.

Requests may be submitted using the contact details provided below.

Children’s Privacy

Our website and services are intended for businesses, researchers, institutions, and professionals. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. Updated versions will be published on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us through the contact information provided on our website. We will make reasonable efforts to respond to your inquiry promptly.